Rich Casino is a gambling site powered by a few top-tier providers. It offers an extensive range of games encompassing slots, table games, video poker, as well as live games, bingo, and plenty more options. Some of the casino software providers are Vivo, Pragmatic Play, Betsoft, and Octopus. Moreover, it’s the holder of a license from Curaçao. However, it appears that U.S. players are not accepted.
For real-money play, the deposit methods are Visa, Mastercard, Neosurf, Bitcoin, CASHlib, Skrill, AstroPay, ecoPayz, and Neteller. As for the withdrawals, the options are Bank Wire and ecoPayz. What’s more, the customer support options are email or live chat. The phone contact method is also available.
Rich Casino Sister Sites
Players interested in this site can also look into six Rich Casino sister casinos as well as some bingo platforms. There are 13 sites in total with a shared affiliate program by Revenue Giants. Some of the bingo sites include various casino games. Moreover, the brands are operated by Fifth Street Entertainment. Take a glance at the full list of the sister casinos and bingo platforms along with the bonuses they offer for new players:
Rich Casino Review
Firstly, Rich Casino has been around for a decade now, having been launched in 2009. The brand merged with Fifth Street Entertainment, aka the operator of the platforms listed above. Rich Casino is the most recent addition to the operator’s brand.
At first glance, Rich Casino has a stylish dark theme and a neat layout that you’ll recognize if you’ve ever tried some games on the sister sites. Its classy look is also enhanced with gold/white fonts that give it an old-school vibe. Moreover, we’ve noticed that the platform is fast and responsive, offering a hassle-free experience.
Concerning the games, players can access them in instant-play mode, which loads swiftly.
The web-based playing offered at this casino is quite convenient, especially for cross-platform gaming. This casino can be accessed on mobile as well as desktop, and upon testing, the site functioned without issues on both platforms. If you’re a mobile gamer, you’ll be able to launch it on almost any device supporting iOS, Android, or Windows. With instant-play, users will not have to bother with downloads that will clog their memory. Furthermore, the site allows visitors to test all the games through the free mode. Unfortunately, the platform is not available for those based in the United States.
Overall, the site’s functionality, along with some of the features outlined above, generate a great first impression. Adding to that is highly accessible and informative website design. By this, we mean that the main links for the site sections (e.g., terms and conditions, Banking, Promotions) are easy to access. They’ll provide players with all the essential information. This type of transparency is synonymous with reliable casinos.
So how does Rich Casino hold up in terms of the games and payouts? How is its relationship with real players, and did we manage to find any reputation issues?
Much like its sister sites, Rich Casino operates on a secure platform with SSL encryption and has a Curaçao license. It’s advisable to check the terms before playing here because there are quite a lot of restricted countries. And for inspecting its reputation, it may be best to look into the most current reviews like this one that focuses on the online casino’s activities after the Fifth Street merger. The site has been operating for a long time now, which means various outdated sources might still be floating around the web.
Before 2018, the casino seems to have had some late payout issues and an ineffective customer service team. That was pointed out by player complaints and watchdog sites. Additionally, the casino’s staff did not cooperate with the said sites back then.
However, it appears that Rich Casino has undergone a deep transformation of its services after 2018. Judging by the most recent experiences of watchdog portals and players, the payout issues and general problems related to the staff’s responsiveness have been solved. The casino, along with its sister brands, has been approved by many major watchdog sites as of late. And it seems that it doesn’t generate a large number of player complaints currently.
Some of the complaints can still be found on review sites. However, they are mostly linked to technical difficulties. And regarding these, it looks like the staff solves them as quickly as possible. Overall, if you’re looking into this gaming site, be sure to inspect only the most current information. The casino had some issues in the past, but it appears that they have been rectified and that the site is completely safe now.
Games and Software
The wide game range offered at Rich Casino also contributes to an overall excellent impression. As mentioned, the software is developed by several providers, including Betsoft and Pragmatic Play. The third is Octopus, while Vivo powers the live dealer options.
What we like about Rich Casino is its game screen, which has a neat flow to it and a great arrangement of categories. Namely, the game screen instantly appears on the front page, and a menu bar on the left will allow you to browse through the options smoothly.
Moreover, the game categories are Slots, Classic Slots, Live Casino, Video Poker, and Table Games. If one of these is chosen, some additional filters (e.g., New Games, Provider) will appear on a separate menu. That’s a quick and straightforward way to navigate the game portfolio. We’d like to see some additional sub-categories in the slots section that would narrow down the choice of game types, though. It would be a useful addition. Nevertheless, the classic slots section does a good job of separating these game types.
In total, the suite has around 320 games. It’s a medium/large selection for today’s standards. It will definitely fit the requirements of most players. One advantage of this casino is that the free mode is always available. That means you’ll be able to test any title in the casino’s repertoire (excluding live games), and you will not have to sign up. It’s a great feature, and it’s not always offered to non-members at other casino sites.
Here’s how many titles you can play in each category found at Rich Casino:
Slots — 220
Classic Slots — 42
Table Games — 17
Video Poker — 33
Live Games — 8
Just like at most other online gaming sites, the slots section is the largest at Rich Casino.
The number of Pragmatic Play slots is slightly under 100, and there are over 100 Betsoft titles. Regarding Octopus slots, you can try around 20 titles. Overall, it’s a nice balance between offers by various providers. It will surely diversify your experience.
Speaking of providers, Betsoft is probably the most prominent in the suite. It’s among the most respected names in the industry, which is reflected in the game quality. The developer’s games offer sparkly and crisp graphics along with multiple ways to win money. The company is a player’s favorite for video slots and poker games. Some of the slots titles are ChilliPop, Enchanted, Faerie Spells, Gladiator, etc.
In addition, Pragmatic Play is also a quality brand that has won some awards over the years. This developer offers a wide range of slot titles like Reel Gangsters with exciting bonus options (multi-level) and high base-play payouts. Other popular titles included at Rich Casino are Ancient Egypt, Aladdin’s Treasure, Dragon Kingdom, and Extra Juicy. Moreover, you’ll also find progressive games in the suite.
Table Games and Video Poker
And when it comes to video poker or table games, the selection is very well-equipped. There are some essential table game titles like Blackjack, Pontoon, Baccarat, etc. Blackjack, for instance, has several variants. Roulette fans will also have a good time at this site since titles like Titanium, Crystal, and Zoom are offered. Other games like Keno are also available in this section.
We were surprised to discover that regular poker is actually in the VP section. That needs fixing as the two categories are vastly different. Regarding standard poker titles, you’ll be able to find games like 3-Card Rummy, Triple Edge, and Deuces Wild here. One of Betsoft’s flagship titles, aka Heads Up Hold’em (Poker 3), is also found here. It’s known for an impressive 3D experience and unique gameplay.
And regarding video poker, there’s a large offer of single- as well as multi-hand titles. Some of them are Joker Poker, Double Bonus, Pyramid Deuces, and an all-time favorite — Jacks or Better! It’s a fun section, and we saw some promising paytables while inspecting some of the games.
Lastly, although most online gambling fans will not go for them, live games are a neat addition to Rich Casino. You can play at eight different tables with three baccarat variants, one blackjack game, roulette, etc.
Overall, Rich Casino’s game suite will meet and even surpass your expectations. There are some minor drawbacks, like the confusing video poker section with real poker games, but other than that, users will have tons of fun here. The slots look fantastic, and the card games are quite classy. Generally, it seems that the casino has chosen the providers that offer great payouts, high RTP rates, unique bonus rounds, and other special features.
For real-money gaming, the Banking section is highly informative. As mentioned, some of the ways to deposit are Visa, Mastercard, Neosurf, Bitcoin, CASHlib, Skrill, AstroPay, ecoPayz, and Neteller. The minimum is €10, and most methods are instantaneous. There are no fees here except for credit cards, which may depend on your financial operator. According to the banking page, it’s best to consult the casino on the best option based on your location.
In contrast, the withdrawal options are a bit limited. There are only two ways to collect your payout, i.e., ecoPayz or Bankwire. The latter may suit most players, though.
As stated in the terms, the site processes withdrawals for around 72 hours and then pays out the prizes in no more than five working days. However, the minimum is €500, and it may not suit a lot of players. That could be changed, but it may not bother you if you’re planning to keep your winnings in your casino account. Additionally, you could opt for ecoPayz, which comes with a €50 minimum. It’s also possible that there could be more methods depending on the country, but you’ll have to find that out through customer service.
Bonuses at Rich Casino
One glimpse at the Promotions section of this site will show you an entire fortune of various bonus offers. Many are also available on the sister sites. Other than the welcome package, Rich Casino has some exciting daily offers like Sunday Storm or Thermal Thursday. In addition, there are monthly offers, weekly bonuses, crypto offers, tournaments, etc. You’ll also find the popular 5th Street live races option at this casino.
And regarding the welcome offer, you could grab some lucrative bonuses. Most new players will be able to snatch up a 25 FS no-deposit offer. The max that can be won with it is €100, and the WR is 20x.
Then, things get really exciting once you see the deposit bonuses. Namely, the initial offer will give you a match of 200% (up to €2,000) with 30 free spins. The WR is 35x (deposit and bonus), but a max cashout is not imposed. However, the payout limit is €200 for the added free spins.
And after this, players can claim four additional deposit offers with various matches. In total, the whole deal is 675% up to €6,750 with 150 FS. That applies to the initial five deposits, and it could definitely result in high profits.
The support team is something we’ve been interested in due to various online complaints in the past.
Fortunately, it seems that things have changed and that Rich Casino now responds swiftly and with great care to their customers. It’s easy to find examples of that on the web.
As pointed out earlier, the contact options are live chat and email, along with a phone line. Unfortunately, live support is not offered for guests. Thus, you’ll need to sign up in order to have a chat with the reps.
Having said that, we tested the live chat and found an incredibly kind and experienced agent on the other side. The reply arrived in merely a few moments, and we were satisfied with the informative responses. So kudos on that!
Final Thoughts on Rich Casino
To conclude, Rich Casino uses a timeless theme that will surely bring a lot of class into your gaming. On top of that, the site has quality games that offer spectacular ways to win, especially if you add the aforementioned exclusive bonuses into the equation. Moreover, Rich Casino’s sister casinos are also worth exploring. Unfortunately, the casino’s credibility has suffered in the past. Luckily, the new operator has massively improved this in recent years. We were impressed with the customer service and its speedy response. Overall, Rich Casino is undoubtedly worth checking out if you’re in search of real fortune!